Courses / Scaling Recruitment
28. SLAs for Candidate Ownership
A clear rule defining when a partner owns a candidate relationship versus internal teams to avoid conflicts.
Scaling Recruitment: Employer Brand, Campus Programs, and Agency Partnerships
SLAs for Candidate Ownership
A clear rule that defines when an external partner or an internal team is responsible for owning and advancing a candidate relationship.
"I keep losing candidates because two teams reach out and the candidate disappears — we need one owner."
An SLA for candidate ownership is a simple, written rule that assigns responsibility for outreach, updates, and next steps for each candidate based on source, stage, or geography to avoid duplication, missed communication, and ownership conflicts.
"I keep losing candidates because two teams reach out and the candidate disappears — we need one owner."
An SLA for candidate ownership is a simple, written rule that assigns responsibility for outreach, updates, and next steps for each candidate based on source, stage, or geography to avoid duplication, missed communication, and ownership conflicts.