Courses / Scaling Recruitment
15. Glassdoor/Review Response Process
A standard operating procedure for monitoring and replying to employer reviews to protect and improve brand reputation.
Scaling Recruitment: Employer Brand, Campus Programs, and Agency Partnerships
Glassdoor/Review Response Process
A repeatable process for monitoring, triaging, and replying to employee and candidate reviews to protect and improve your employer brand.
"I want negative reviews to stop costing us great candidates before we even reach them."
A documented workflow that sets who watches reviews, how to classify them, what tone and template to use for replies, escalation rules, and how to log outcomes so brand impact is measurable.
"I want negative reviews to stop costing us great candidates before we even reach them."
A documented workflow that sets who watches reviews, how to classify them, what tone and template to use for replies, escalation rules, and how to log outcomes so brand impact is measurable.